IT SUPPORT WHENEVER YOU NEED IT MOST

When you face an IT issue, you need it fixed fast. When you partner with thinkCSC, we can assist remotely with your PC, Mac or mobile devices, troubleshoot network or server issues, install and upgrade software or take care of simple tasks like resetting passwords or authorizing data access. And, because problems can arise at any time, our support personnel are just a phone call away for your convenience.

We understand better than most that the IT help desk is an essential component in enabling an enterprise to meet its strategic goals. Our team provides an extraordinary level of expertise and is here for you when technology troubles arise. Our goal is to deliver solutions that leverage our vast IT knowledge and solve your needs quickly and affordably while minimizing impact to your business.

WHAT DO YOU GET FROM OUR IT HELP DESK?

RESPONSIVE IT EXPERTS

The days of waiting for your IT partner to get back to you are over. Enjoy access to our responsive technicians whenever you need them most, without having to call us more than once. We work with your technology to ensure a positive resolution.

SOLUTIONS OF ALL SIZES

Technology roadblocks aren’t scary when you have thinkCSC supporting you along the way. We provide virtual IT support for everything from basic computer hardware and software questions to network connectivity problems and server maintenance issues.

PROACTIVE PROTECTION

Viruses, power outages and hardware failures can bring your business to a screeching halt. We understand how imperative it is that you’re always up and running for your clients, so our technicians keep a watchful eye on your systems 24/7.

’ROUND-THE-CLOCK SUPPORT

IT hiccups have a way of happening at the most inconvenient of times – whether it’s at the end of a long workday or late into the evening. We understand that your infrastructure is essential to your success. That’s why we handle issues at whatever time they occur.

LOOKING FOR MORE IT SERVICES IN COLUMBUS?

HERE’S WHAT ELSE WE OFFER:

SERVER AND NETWORK SOLUTIONS

Server or network downtime can put your entire organization at risk. We’ll make sure your infrastructure delivers the performance you need to maximize productivity.

VENDOR/LIFECYCLE MANAGEMENT

IT industry “geek speak” is frustrating. We’ll handle all the details, and consolidate vendor relationships to get you the best service at the best price.

VIRTUAL CIO SERVICES

You can’t reach your business goals if your technology isn’t aligned with your strategy. Our vCIO provides you with expert IT guidance without the price tag of an in-house CIO.