ONE SOURCE TO HANDLE YOUR TECHNOLOGY VENDORS

Virtually every IT solution involves multiple technologies and vendors. When an issue arises, determining who to call for what assistance can turn into a nightmare. Sometimes it’s difficult to even isolate the problem to a single device or vendor, leading to finger-pointing wars with you stuck in the middle.

thinkCSC manages your vendors and acts as your single point of contact for any and all of your technological needs. Gone are the days of keeping up with various vendors for your phone systems, computer equipment, networking equipment, copiers and other applications. Plus, you’ll benefit from having a knowledgeable partner that continually evaluates solutions and negotiates with vendors to ensure you get the best services and pricing possible.

SAVE TIME, MONEY AND RESOURCESSAVE TIME, MONEY AND RESOURCES

WHAT DO YOU GET WITH OUR VENDOR AND LIFECYCLE MANAGEMENT?

ENHANCED PROBLEM SOLVING

Every minute of downtime drips down to your bottom line. Partner with us and benefit from a deep understanding of technologies and detailed information about the vendors’ support services, resulting in faster tech solutions.

ACCESS TO PROFICIENT ADVICE

There’s no need to be overwhelmed by “geek-speak” and technical jargon when you have our technicians in your corner. We’ll answer any questions you have and make unbiased recommendations of what technologies work best together.

SINGLE POINT OF CONTACT

Instead of keeping track of multiple sales, service and support contacts for each vendor, you only need to call thinkCSC. We’ll handle contact management, as well as multi-vendor integration, issue and dispute management, vendor risk management and more.

EXPERT NEGOTIATORS

Looking to consolidate vendors or re-evaluate contracts with current vendors? We’ll negotiate for you to ensure you get the best possible technical solutions at the best price, so you can continue to service customers and focus on growth.

LOOKING FOR MORE IT SERVICES IN COLUMBUS?

HERE’S WHAT ELSE WE OFFER:

HELP DESK SUPPORT

There’s no need to panic when you stumble upon an IT roadblock knowing that your IT service provider is just a phone call away. Our support meets your needs in record timing.

SERVER AND NETWORK SOLUTIONS

Server or network downtime can put your entire organization at risk. We’ll make sure your infrastructure delivers the performance you need to maximize productivity.

VIRTUAL CIO SERVICES

You can’t reach your business goals if your technology isn’t aligned with your strategy. Our vCIO provides you with expert IT guidance without the price tag of an in-house CIO.

DON'T JUGGLE VENDORS. LET US BE YOUR SINGLE
SOURCE TO RESOLVE ISSUES.

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